Wednesday, October 710:42:41 p.m. ET

Villa Hills, Ky. · Kenton County

The Carpenter’s Trace Journal

Villa Hills Police Department: Numbers, Services & FAQ

The Villa Hills Police Department provides 24-hour police protection for Villa Hills and, by contract since 2018, Crescent Springs. The station is on Rogers Road, but calls go through Kenton County dispatch, so knowing which number to use saves time.

Checked against official sources October 7, 2026.

Which number to call

Call 911 for anything active or dangerous: crimes in progress, threats to life, fires, injury crashes, smoke or carbon monoxide alarms, sparking wires, chemical spills, or anything that feels serious.

Call Kenton County Consolidated Dispatch at (859) 356-3191 when you need an on-duty officer but it isn’t an emergency, such as a theft discovered after the fact, a non-injury fender-bender already moved off the road, a suspicious person, or a loose animal. VHPD doesn’t have its own dispatch; the county dispatches officers for every call.

Call the VHPD administrative line at (859) 341-3535 for reports and records, parking or speeding complaints, towed-vehicle questions, ordinance questions, or to leave a message for a specific officer. It isn’t answered 24/7; leave your name, number and a good time to call back.

Police fax
859.341.3579

About the department

The department’s mission is to preserve the public peace, protect people and property, prevent crime and help citizens in need. It earned its first accreditation from the Kentucky Law Enforcement Professional Standards Committee in 1995 and has been reaccredited every five years since.

The staff page describes a department of 15 officers, including a K9 unit, a detective and a School Resource Officer at the patrol level, with two patrol sergeants, a lieutenant and the chief. Officers can enforce laws anywhere in Kenton County, but they investigate crimes originating in Villa Hills and Crescent Springs only.

Leadership and officers (as published)

  • Patrol officers listed on the staff page: Kevin Burke, Nikko Ciancanelli, Patrick Collura (School Resource Officer), Matthew Bullard (bike patrol), Jason Hartzler, Ashley Mairose, Chris Snider, Landon Terry, Adam Watson and Ryan Wielgus.
  • You can email any officer from the staff page, or call (859) 341-3535 and leave a voicemail for them.

Services for residents

  • Vacation house checks: fill out the Vacation Check Request form on the police page before you leave.
  • Extra patrol for short-term events such as funerals: call (859) 341-3535 weekdays, or dispatch at (859) 356-3191 after hours and ask for a Villa Hills officer.
  • Online crime tip form for non-emergency, inactive situations. You can choose to stay anonymous.
  • Neighborhood Watch: call (859) 341-3535 to organize a meeting.
  • Prescription drug drop box at City Hall, 720 Rogers Rd, during office hours (pills only; no inhalers, liquids, flammables or needles).
  • Officers for community talks, school presentations, HOA meetings and K9 demos: call (859) 341-3535. Scout troop tours can be scheduled the same way.
  • Fingerprinting is no longer offered by VHPD; Kentucky now uses IdentoGO by IDEMIA.
  • Ride-alongs are not currently offered, and the department doesn’t give out shoulder patches.

Community programs

  • Shop with Cops and Fire: a holiday program with the fire department, River Ridge Elementary and volunteers for children in need.
  • Cram the Cruiser: collects supplies for River Ridge Elementary, in partnership with Remke in Crescent Springs (since 2018).
  • Villa Hills Safety Night: a summer event (usually around June) at Tom Braun Park with food trucks, free bike helmets, a bike rodeo, the SWAT robot, and Air Care and National Guard helicopter landings, weather permitting.
  • RAD Systems women’s basic self-defense: free for women ages 12 (with a guardian) through 99, offered as instructors are available.
  • DARE program in area schools, taught by a certified officer.

Reports, records and collisions

Police reports are usually ready 7–14 days after the incident. Call ahead, then pick up at City Hall (720 Rogers Rd) during office hours with photo ID. Reports are free for people listed on them; insurance companies and lawyers pay $5.00. The department doesn’t fax, email or mail reports, and open investigations aren’t released until closed.

Collision reports can also be bought online through BuyCrash with your last name, the date and a report number, badge number or driver’s license number. For a minor crash with no injuries and drivable cars, move off the road, call (859) 356-3191 and exchange information; you can also file a Kentucky State Police civilian self-report.

Open records requests to the police use the same form as the city. Send it to Chief Hall at [email protected] and copy City Clerk Jennifer Lipson at [email protected].

Parking rules in Villa Hills (Ordinance 74.20)

  • No parking within 30 feet of an intersection.
  • No parking within 20 feet of a fire hydrant or a stop sign.
  • No parking within 5 feet of a private driveway.
  • No parking facing the wrong direction on a two-way street.
  • No parking on a city street for more than 72 consecutive hours.
  • No parking within 10 feet of a mailbox from 8:00 a.m. to 6:00 p.m., Monday through Saturday.
  • No parking in cul-de-sacs.
  • No street parking at all during a declared snow emergency (Ordinance 74.24); vehicles can be cited and towed.

Complaints about an officer

Start by asking to talk with a supervisor or the chief. If that doesn’t resolve it, you’ll be asked to complete a Citizen Complaint Form. You’ll get written acknowledgement, periodic updates, and the investigation is to be completed within 30 days unless the chief grants an exception. If you’re not satisfied, you can meet with the chief or ask the City Administrator for a hearing within 30 days of the chief’s written decision. Complaints about the chief go to the City Administrator/Clerk. Knowingly false statements can be prosecuted under KRS 519.040.

Joining the department

As of February 2025 the recruiting page said VHPD was actively hiring; applications received when the department isn’t hiring are kept for up to 6 months. Mail a signed application and resume to “Police Officer Search, 720 Rogers Road, Villa Hills, KY 41017.” The posted hourly rate is $24–$30 based on experience, with a co-pay-only medical plan, fully paid dental, vision, life and long-term disability, paid time off, paid parental leave and a take-home cruiser.

Lateral officers must be at least 21, have a high school diploma or equivalent, be POPS certified and able to work nights and weekends. New recruits must meet Kentucky POPS standards, including U.S. citizenship, age 21+, a valid driver’s license, background check, polygraph, psychological evaluation and basic training at the Department of Criminal Justice Training.

On the map

Map near Villa Hills showing Villa Hills Police and Carpenter's Trace
  1. 1Villa Hills Police719 Rogers Rd
  2. Carpenter’s Trace

Frequently asked questions

›What is the non-emergency number for Villa Hills police?

For an on-duty officer when it isn’t an emergency, call Kenton County Consolidated Dispatch at (859) 356-3191, available 24 hours. For records, questions or messages for an officer, call the VHPD office at (859) 341-3535.

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›Does the Villa Hills Police Department have its own dispatch?

No. VHPD receives calls through the Kenton County Consolidated Dispatch Center, which handles 911 and the non-emergency line (859) 356-3191 for all of Kenton County.

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›Is the Villa Hills police office line answered 24/7?

No. The administrative line (859) 341-3535 mainly covers weekday office hours. Leave a voicemail with your name, number and a good time to call; voicemails are checked regularly. Never use it for emergencies.

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›When should I call 911 instead of the non-emergency line?

Call 911 for crimes in progress, active threats, life-threatening situations, fires, serious crashes, injuries, chemical spills, smoke or CO alarms, and sparking electrical hazards. Don’t call 911 for directions, school closings, utility outages, noise complaints, report copies or missed trash pickup.

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›What happens if I hang up on 911 in Kenton County?

Dispatch still sees the call information and will try to call back. They can geo-locate disconnected calls, even from cellphones, and may send an officer to make sure there’s no emergency.

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›Can Villa Hills police check my house while I’m on vacation?

Yes. Fill out the Vacation Check Request form on the police department’s main page. Call (859) 341-3535 if you need help with the form.

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›How do I get a copy of a Villa Hills police report?

Wait 7–14 days, call ahead to make sure it’s available, then pick it up at City Hall, 720 Rogers Rd, during office hours with photo ID. Reports aren’t faxed, emailed or mailed.

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›How much does a Villa Hills police report cost?

Reports are free for people listed on them. Insurance companies and lawyers pay $5.00.

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›How do I get a crash report from a Villa Hills collision?

Available collision reports can be downloaded from BuyCrash using your last name and the incident date, plus a report number, officer badge number or your driver’s license number.

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›What should I do after a minor car accident in Villa Hills?

If no one is hurt and the cars can be driven, move out of traffic, call (859) 356-3191 and exchange information. For very minor damage you can exchange insurance and file a Kentucky State Police civilian self-report online. If anyone is hurt or cars can’t move, call 911.

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›How do I pay a Villa Hills parking ticket?

Pay a city citation by check or money order by mail, or in person at City Hall, 720 Rogers Road. You can also speak to the police chief about it, or request a hearing in writing with the Villa Hills Hearing Board within five days of the citation date.

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›Can I pay a traffic ticket from Villa Hills police to the city?

No. Uniform citations (traffic tickets) are handled by the Kenton County courts, not the city. Follow the instructions on the citation or pay through the Kenton County Court Clerk; you may qualify for traffic school.

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›How do I contest a traffic ticket from Villa Hills police?

Appear on the court date printed on your citation at the Kenton County Courthouse, 230 Madison Pike, Covington, to enter a plea. Missing the date can lead to a warrant or license suspension.

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›Where was my car towed in Villa Hills?

Check your citation or report, or ask the responding officer. VHPD uses Ken’s Towing (859.341.6606), Smith’s Towing (859.586.8999) and Airport Towing (859.491.7510). Bring your driver’s license, proof of ownership and proof of insurance.

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›What are the parking rules on Villa Hills streets?

No parking within 30 feet of an intersection, 20 feet of a hydrant or stop sign, 5 feet of a driveway, in cul-de-sacs, facing the wrong way, for more than 72 hours, or within 10 feet of a mailbox from 8 a.m. to 6 p.m. Monday through Saturday.

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›Can I park on the street during a snow emergency in Villa Hills?

No. Under Villa Hills Ordinance 74.24, parking on the street is illegal for the duration of a snow emergency, and police can cite and tow vehicles.

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›How do I submit a crime tip to Villa Hills police?

Use the online crime tip form on the police department page for non-emergency, inactive situations, or call Kenton County Dispatch to speak with an officer. Call 911 for anything happening now.

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›When should I report identity theft or a scam to police?

Make a police report through Kenton County Dispatch at (859) 356-3191 if you lost money or possessions. If you didn’t lose anything, report the scam to the Kentucky Attorney General, and consider the FTC as well.

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›How do I file criminal charges in Kenton County?

If an officer advised you to file charges, get a copy of your report and take it to the Kenton County Prosecutor’s Office at 1840 Simon Kenton Way in Covington. You’ll need the suspect’s name and address.

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›How do I get a protection order in Villa Hills?

If you’re in danger, call 911. For a non-emergency protection order, go to the Kenton County Attorney’s Office at 1840 Simon Kenton Way in Covington and speak with their staff.

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›Does Villa Hills police offer fingerprinting?

No. Kentucky moved fingerprinting to IdentoGO by IDEMIA, which has live-scan locations around the state.

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›How do I find out if lost property was turned in to Villa Hills police?

Call the police office at (859) 341-3535 and describe the item. Found property is kept up to 90 days, and getting it back is free, but you need an appointment, photo ID and your report number.

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›How do I find out if someone was arrested?

Call the Kenton County Detention Center at 859.363.2400 for information about people in jail.

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›Who do I call about a speeding problem on my street in Villa Hills?

Call the police administration line at (859) 341-3535 and note the time of day the problem happens most so officers can target it.

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›Can I shoot a bow or BB gun in my yard in Villa Hills?

No. City Ordinance 130.01 bans discharging firearms and other dangerous weapons, including bows, crossbows, BB guns, air guns and slingshots, within city limits, with limited exceptions such as permits from the police chief.

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›Does Villa Hills police offer ride-alongs?

Not at this time, though the department says this may change in the future.

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›Does Villa Hills police have a prescription drug drop-off?

Yes. A DEA take-back bin is at City Hall, 720 Rogers Rd, during office hours. Pills only (no inhalers, liquids, flammables or needles), emptied into zip-lock bags.

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›Is the Villa Hills Police Department hiring?

The recruiting page said the department was actively hiring as of February 2025, with a posted pay range of $24–$30 per hour. Applications received when not hiring are kept for up to 6 months.

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