Emergency Services & Safety Near Villa Hills
For any emergency on Carpenter's Trace, call 911. This guide covers the other numbers worth saving: the county dispatch line, how to sign up for CodeRED alerts, your fire department, the closest emergency room, and rules for open burning and snow emergencies.
Checked against official sources October 7, 2026.
Numbers to save
Emergency (police, fire, EMS)
Kenton County Emergency Communications (dispatch)
Dispatches police, fire and EMS for every city and unincorporated area in Kenton County.
859-356-319111777 Madison Pike, Independence, KY 41051Crescent Springs-Villa Hills Fire Department
Fire protection and emergency medical services for Crescent Springs and Villa Hills.
859-341-3840 (non-emergency)777 Overlook Drive, Crescent Springs, KY 41017St. Elizabeth Healthcare Emergency Department – Edgewood
Emergency department at St. Elizabeth Edgewood hospital, a short drive south of Villa Hills. Open 24 hours, 7 days a week.
(859) 301-2250 (ED); (859) 301-2000 (hospital)1 Medical Village Drive, Edgewood, KY 41017Kenton County Animal Services (shelter & animal control)
859-356-74001020 Mary Laidley Drive, Covington, KY 41017Shelter: Tuesday–Friday noon–6 p.m.; Saturday & Sunday 11 a.m.–4 p.m.
Sign up for CodeRED alerts
Kenton County uses CodeRED, a free system run in partnership with Boone County, to send urgent alerts by voice call, text and email. Alerts include severe weather warnings, boil-water advisories, evacuations, AMBER alerts and hazardous road conditions. Don't assume you're already in the system. Sign up yourself.
On the county's CodeRED portal, register, add your devices, then add your address (for example, your home on Carpenter's Trace, plus work or school). Choose topics such as tornado, severe thunderstorm, flash flood, winter storm, ice storm and shelter-in-place warnings.
Save CodeRED as a contact so your phone doesn't block it as spam: texts come from 364-75 and voice calls from 1-206-536-3695. For help, email [email protected]. If you can't register online, call 859-392-1400.
Severe weather and emergency management
Kenton County Homeland Security & Emergency Management (HSEM) coordinates the disaster response for the county and its 19 cities. It works under FEMA and Kentucky Emergency Management guidance.
During a tornado warning, go to a basement or an interior room on the lowest floor, away from windows, and protect your head. A watch means tornadoes are possible, so keep an eye on conditions. A warning means one has been sighted, so take shelter immediately.
The county defines three snow emergency levels. Level I means drive cautiously. Level II means only necessary travel. Level III restricts roads to emergency, work, medical and supply trips. Under the county ordinance, parking on any public road right of way is banned during snow emergencies with 2 inches or more of snow, with fines of $20 to $100.
Kenton County Homeland Security & Emergency Management
Director Steve Hensley
859-392-14881840 Simon Kenton Way, Suite 2400, Covington, KY 41011
Your fire department
The Crescent Springs-Villa Hills Fire Department covers Carpenter's Trace from its firehouse at 777 Overlook Drive in Crescent Springs. It also offers American Heart Association CPR classes by appointment. To schedule, call 859-341-3840 during business hours (Monday–Friday, 8:00–4:00).
Firefighters test hydrants every year and check them again in the fall before winter. Help them out: keep 3 feet around your hydrant clear of plants, don’t paint it, and shovel it out after snow. Hydrant testing can stir up sediment and briefly discolor your tap water. Run the faucet until it clears.
The department posts burn permit information on its website.
Open burning rules
Kentucky's open-burning rules (401 KAR 63:005) apply here. Burning household garbage, plastics, tires, construction debris and painted or treated wood is illegal, and the state can fine up to $25,000 per day. During fire hazard seasons (Oct. 1–Dec. 15 and Feb. 15–Apr. 30), burning within 150 feet of woodland is allowed only between 6 p.m. and 6 a.m. Kenton County also has extra restrictions on open burning from May through September.
Check with the fire department about local permits before you burn. To report illegal burning, call 502-782-6592.
On the map
- 1Villa Hills Police719 Rogers Rd
- 2Crescent Springs/Villa Hills Fire777 Overlook Dr, Crescent Springs
- 3St. Elizabeth Edgewood (ER)1 Medical Village Dr, Edgewood
- Carpenter’s Trace
Frequently asked questions
›What is the non-emergency number for police in Kenton County?
Kenton County Emergency Communications handles non-emergency public safety calls for every city in the county, including Villa Hills, at 859-356-3191. For emergencies, call 911.
Source ↗›Which fire department covers Villa Hills?
The Crescent Springs-Villa Hills Fire Department, 777 Overlook Drive, Crescent Springs, KY 41017. Its non-emergency number is 859-341-3840.
Source ↗›How do I sign up for CodeRED in Kenton County?
Register on the county's CodeRED portal, add your phone numbers and email, enter your address, and choose alert topics. CodeRED is free.
Source ↗›Am I automatically enrolled in CodeRED?
Not necessarily. The database includes some public listings, but the county says no resident should assume they're in it. Register online, or call 859-392-1400 if you can't.
Source ↗›What number do CodeRED alerts come from?
Texts come from 364-75 and voice calls from 1-206-536-3695. Save both as contacts so your carrier doesn’t block them.
Source ↗›What hospital with an emergency department is near Villa Hills?
St. Elizabeth Healthcare Edgewood, 1 Medical Village Drive, Edgewood, KY 41017. Its emergency department is open 24 hours a day, every day, at (859) 301-2250. In a true emergency, call 911.
Source ↗›Can I get CPR training locally?
Yes. The Crescent Springs-Villa Hills Fire Department teaches American Heart Association CPR classes by appointment at the firehouse. Call 859-341-3840, Monday–Friday 8:00–4:00.
Source ↗›Can I burn leaves or trash in my yard?
Household trash can never be burned under Kentucky law. Kenton County has extra open-burning restrictions from May through September. Check with the fire department about permits first.
Source ↗›Can I park on the street during a snow emergency?
Under the county snow emergency ordinance, no vehicle may be parked on a public road right of way during a declared snow emergency with 2 inches or more of snow. Fines range from $20 to $100.
Source ↗›Who do I call about a stray or dangerous animal?
Kenton County Animal Services, which handles animal control and sheltering for the county, at 859-356-7400.
Source ↗›I smell gas. What should I do?
Leave the building right away and keep others away. From a safe location, call 911 and Duke Energy at 800.634.4300.
Source ↗›Who do I call if sewage backs up into my basement?
Report it to SD1 at 859-578-7450, option 1. You may qualify for SD1’s Backup Assistance Program, which helps pay for a backflow prevention device.
Source ↗